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Customer Reviews


See What Our Customers are Saying

At Henry's Automotive, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Henry's Automotive to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Henry's Automotive:


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03/04/2025

Henry has really helped a couple of my cars stay on the road. In my experience they are highly competent, creative when necessary, and very trustworthy. I take my cars there for anything from trivial oil changes to a complete brake overhaul. Used this shop for at least ten years.



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12/05/2024

Trusted family mechanic for all service for all my vehicles for many years. Need service? want it done right? the first time? at a reasonable rate? Get yourself to Henry's. Decades of experience, knows his craft, he can give you the OEM route or do aftermarket, your choice. Want a good experience, confidence the job is done, and at a fair price? Take that junker or mint ride to Henry's.



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11/15/2024

Friendly staff and close to my area. 1st time I've used them but have a brake job coming up. Good reviews from other customers.



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10/08/2024

Honest work, doesn't hike up prices. Highly recommended.



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04/21/2024

Great!!!



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02/05/2024

Been taking my car there for years. Great work and service!!



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11/16/2023

Henry went beyond what any other auto shop would have done and got my car back on the road. At a fair price, too. I really appreciated it.



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10/31/2023

Honest and friendly with fair prices, fantastic work, and excellent communication. We won't take our cars anywhere else.



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10/17/2023

Excellent Service. I have used them several times and the work is always very well done. The prices are quite reasonable and they always finished on time. I'm an engineer and have high standards. Henry's is excellent.



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08/09/2023

Did a great job fixing my car.



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07/29/2023

Bring all my vehicles here, only shop I trust



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06/08/2023

Had repairs done 3 or 4 times Never had a problem Will return



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06/07/2023

Henry's has taken great care of my old truck over the last few years, even once fixed an ?unfixable? alignment problem. Always timely, fair, and honest. I trust Henry's with my vehicle and am always happy with the prices and the quality of the work done. My truck handles great. Thank you to the team at Henry's!



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02/04/2023

Very nice service, they fixed my car, Mark is very nice person.



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01/10/2023

Very impressed with Henry's honesty and diligence at helping solve my car problems. He's worked on a pickup truck and a sports car of mine, as well as an older classic car. His attitude, pricing and ethics are rarely seen today. Keep it up Henry!



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12/20/2022

Good prices.



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12/07/2022

I've been a customer for years and always appreciated the fine, honest service at Henry's. I don't live nearby anymore but was on 93 the other day when I saw a trouble icon about tire pressure. Stopped, didn't see anything wrong but I'm glad I went to Henry's bc by the time I got there, tire was already deflating. New tire had a nail in it but was repaired in no time. Great human beings over there!



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11/24/2022

This shop is a classic, honest neighborhood mechanic. They were competitively priced, quick to schedule me, and uo front about their estimates and reasons for going over. They have a no-hassle loaner car, too. I will be going to them again for sure.



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08/06/2022

Excellent service at fair prices. Their team was personable and very thorough in explaining the status of my vehicle. They were able to order the parts needed and made all repairs the same day in a timely fashion. Highly recommend Henry's if you're in search of a new mechanic.



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07/19/2022

Great price



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01/12/2022

Quick friendly service



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09/28/2021

A friend recommended Henry's when I needed a new starter. I was very satisfied with this service. I recently need more work done for another problem (chipmunks chewed throug a part) and, again, I'm very happy. And, the location couldn't be more convenient, right in the neighborhood. I will certainly recommend Henry's to others who need mechanic work. Thanks, Henry!



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09/21/2021

Recommended to me by an acquaintance. Used him twice and I was very pleased both times. Quality work at a fair price



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08/26/2021

Truly an amazing place. Great mechanics and very understanding and personable.



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08/17/2021

Absolutely amazing shop. Henry and his team do top notch work, with incredible attention to detail, in time and reasonably priced. All of this, with integrity and good humor.



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07/28/2021

Great and friendly service. Very quick and well priced as well.



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06/13/2021

We first started going to Henry's many years ago, before he was at his present location. Reliable, honest good service. Highly recommend.



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06/10/2021

Professional, they take the time to explain what work they need to do and why. Fairly priced, high quality mechanics that my family has gone to for years



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03/11/2021

Super friendly. I called and they were able to fix my tire so quickly! Nice to find honest kind mechanics nowadays! Highly recommended.



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03/05/2021

Great car maintenance and repair. Great customer service. Walking distance to commuter rail station.



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11/11/2020

Best evah



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09/09/2020

My car broke down while I was in Andover for work, I had my car towed to their shop and they were able to finish before end of day. I could tell they were very busy, but managed to accommodate replacing my breaks and break pads, before the end of the day so that I did not have to use the loner car and drive the 45 minutes back the next day or later that week. Car troubles usually ruin your day, but it could have been a lot worse if I hadn't gone to Henry's! Highly recommend :) I've been driving with my new breaks for about a month and they've been great! Such nice people too!!



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08/21/2020

They make you feel welcomed and will explain exactly what's going on.



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08/07/2020

Very knowledgeable shop, they can fix anything on any car. My truck was showing wear with sagging springs and a few other things. After a few hours in the shop with new struts, brakes, and misc items fived it is like brand new! Job is always done right!



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07/02/2020

I called Henry's to schedule an appointment. With no prior experience with them I didn't know what to expect. By the time I paid, I had complete confidence in their honesty, knowledge, and competency. I will honestly never bringy vehicle anywhere else. I live over 90 mins away, but I will schedule my auto repairs to line up with whenever I am in the Andover area



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03/05/2020

Great place for all you car repairs



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02/27/2020

As a woman, dealing with auto repair shops can be intimidating. Not so with Henry's. They are friendly and explain car issues very well. They also work fast. With one exception I have experienced same day service. Having to get your car fixed is a nuisance, but dealing with Henry's makes the experience less difficult.



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02/20/2020

Trustworthy and quality work



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12/29/2019

Wonderful service. Great friendly staff. 100% satisfied, with definitely come back!



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12/27/2019

Great service!



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11/06/2019

I'm fairly new to the Andover area and heard about Henry's from my landlord. Both my husband and I have brought our vehicles into Henry's for miscellaneous problems and they have been nothing but excellent to us. I will continue to bring my car here and highly recommend to anyone.



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04/22/2020

Henry always figures out the issues quickly and works to resolve in a timely manner. I have been to many shops and no other shop has been as helpful and fixed things as quickly as Henry!


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04/22/2020

Had front and rear brakes replaced, ride home was quiet and smooth as silk. Great job!


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04/22/2020

I'm fairly new to the Andover area and heard about Henry's from my landlord. Both my husband and I have brought our vehicles into Henry's for miscellaneous problems and they have been nothing but excellent to us. I will continue to bring my car here and highly recommend to anyone.


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04/22/2020

Wonderful service. Great friendly staff. 100% satisfied, with definitely come back!


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04/22/2020

Trustworthy and quality work!


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04/22/2020

As a woman, dealing with auto repair shops can be intimidating. Not so with Henry's. They are friendly and explain car issues very well. They also work fast. With one exception I have experienced same day service. Having to get your car fixed is a nuisance, but dealing with Henry's makes the experience less difficult.


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04/22/2020

Great place for all you car repairs!


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04/22/2020

A friend referred me to Henry when I moved to Andover. I've been going to Henry for 5+ years now and I couldn't be happier! Trustworthy, great service, quick turnaround times, and fair pricing. I highly recommend Henry's Automotive to those seeking a reliable mechanic.


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04/22/2020

Trustworthy, Honest, Accommodating, and does great work. Whenever possible we go to Henry instead of using the dealer's service department. You will not find a more honest business owner than Henry. In spite of being a busy place, he and Dan always do their best to accommodate their customers.


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04/22/2020

Great experience. Highly recommend, staff was helpful thorough. Explained work done and suggested on what couldn't be done. Very fair pricing. Wouldn't hesitate to bring my 2005 BMW for repairs in the future.


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I have used Henry's for years after he was recommended to me by a colleague. They do great work, he backs up everything he does and they do it as promised every time at a reasonable cost that you know up front. I've lived in various parts of the country and have never had such a reliable, polite, efficient, mechanic. He also understands your limits on repair and will advise you of any cheaper alternatives, but also the possible consequences of those alternatives. I have a car that I keep threatening to get rid of and he is sensitive to what "needs" to be done as opposed to what I could "get by" with. Simply the best I have ever worked with and...other mechanics have told me the same about him! He knows what he is doing.


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Henry has worked on my Subaru Baja, my parents' Suburban, Civic, and Outback, and my brother's Saturn and precious Nissan Z. He's gone out of his way (and worked overtime) to make sure we had AC for a long family trip, lets us know if he thinks something else needs to be fixed or looked at BEFORE doing it, always calls with a mid-day update on the work, and for my recent work, came in about 20% below dealership costs. We are relatively car-savy people, and know that if we leave our vehicles with Henry, they'll be taken care of in a timely and cost-effective manner. We've never had any problems with his work.


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Always go here for auto repairs. U know its going to get done right and is always fair on the price. Great reliable mechanics.


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Car repairs are fairly intimidating. Henry's is a great place and run by knowledgeable & trustworthy people. Go there and rest assured that the job will get done right.


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I had my car towed here when it broke down. Don't let the small building fool you, this place has great service. The mechanic who worked on my car was very knowledgeable and detailed. If you live in the area or break down like I did, I'd recommend coming here.


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Henry's been taking care of my family autos for awhile now, he has done many repairs on our old 1999 Acura TL when we handed it down to our Daughter, finally sold it and got her a newer Toyota. During that time we have brought the car in for various issues and they were great with the repairs. Also being local it was nice to have a shop you can go to without the heavy sales pitch, we trust them. They also worked on my Acura RL and one time I had an emergency and even with no appointment in the middle of the day I dropped by they were able to look at my car and fix it. Their stalls were booked up and it was obvious they were busy but it is great to know that they understood the urgency and made time for me. I recommend Henry's and I trust them to be fair and honest and reasonable with their charges.


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OUR REVIEWS

 (41 Reviews)
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Henry has really helped a couple of my cars stay on the road. In my experience they are highly competent, creative when necessary, and very trustworthy. I take my cars there for anything from trivial oil changes to a complete brake overhaul. Used this shop for at least ten years.

, 03/04/2025

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